Fractional COO
Marcus Bell
I build the systems so your business runs when you're not there
Drag to orbit · hover a satellite
Charlotte, NC English 22 yrs experience
Taking clients · 8 hrs/week Remote · Charlotte area + remote
Marcus can help you
- 01Write SOPs your team actually follows
- 02Fix scheduling and staffing gaps
- 03Get inventory under control
- 04Set up weekly team rhythms and KPIs
- 05Plan a second location
“I took my first real vacation in six years.”
About Marcus
Marcus spent 22 years at companies like Starbucks and Amazon before going independent to work with owner-operated businesses. Marcus keeps things practical: small steps, clear numbers, no jargon.
Best fit: Owner-led businesses with 5–33 employees that are growing but stretched thin.
Construction & tradesHome servicesLeanMulti-locationSOPsSchedulingInventory
Experience
- Fractional consultantIndependent · 2021–Present
- District ManagerStarbucks · 2015–2021
- Ops ManagerAmazon · 2012–2015
Lean Six Sigma Green Belt
Ways to work: By the hour · Monthly retainer · Fixed project
Talk to Marcus this week.
Tell us a little about your business. We'll set up a free 15-minute intro call — if it's not a fit, we'll suggest someone who is.
