Fractional COO

Xiaozhe Yang

Helps businesses tighten how they bring in, bill and keep revenue, cut waste in daily operations, and plan budgets.

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Book a free 15-min intro
Plano, Texas, United States 16 yrs experience
Remote

Xiaozhe can help you

  1. 01Finding and stopping missed charges and billing leaks
  2. 02Streamlining workflows to cut wasted time and costs
  3. 03Planning and tracking an annual budget
  4. 04Improving customer support and keeping customers coming back
  5. 05Building partner and referral channels to grow sales

About Xiaozhe

Xiaozhe is a revenue operations leader with more than a decade of experience, currently a Group Manager at Intuit in Plano, Texas, working on partner channel, payments and customer success strategy. Before Intuit, Xiaozhe spent over five years at Carilion Clinic leading revenue operations, including charge capture and reconciliation work. Xiaozhe started out at UnitedHealth Group in business analysis, process engineering and advanced analytics. Xiaozhe holds a Lean Six Sigma Black Belt and a PMP certification.

Best fit: A growing business, especially a clinic or medical practice, that wants to stop losing money in billing, run day-to-day operations more efficiently, and plan its budget better.

Clinics & practicesRevenue operationsGo-to-market strategyChannel and partner strategyBudgeting, planning and forecastingProcess improvement (Lean Six Sigma)Charge capture and revenue recoveryCustomer success and retention strategyChange managementPredictive analyticsProgram management

Experience

  1. Group Manager, Channel Alliance GTM Strategy and Operations
    Intuit · 2026–Present
  2. Group Manager, Payment Platform GTM Strategy and Operations
    Intuit · 2025–2026
  3. Group Manager, Mid Market GTM Strategy and Operations
    Intuit · 2024–2025
  4. Sr Manager, Customer Success Strategy and Operations
    Intuit · 2021–2024
  5. Principal Revenue Operations Lead
    Carilion Clinic · 2015–2021
  6. Manager, Advanced Analytics
    UnitedHealth Group · 2014–2015
  7. Manager, Process Engineering
    UnitedHealth Group · 2012–2014
  8. Sr. Business Analyst
    UnitedHealth Group · 2010–2012
Lean Six Sigma Black Belt (ICBB) - The University of Georgia (2019) Project Management Professional (PMP) - Project Management Institute (2018)

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